Offsite Delivery Model
In Offsite Delivery Model, the service provider works in a nearby vicinity of the client
i.e. the service provider will be located within the same city/country as that of the client.
This will prove beneficial to the client as well as to the service provider as the
service provider will have a better understanding of the client’s need resulting from the
fact of having an almost similar background as far as the geographical factor is concerned.
Offsite Model enables the client and service provider to have a face-to-face interaction
on a regular basis, which will be advantageous to both of them. This is especially
beneficial when the client’s requirements are not well defined and are expected to change
during the course of the project. The offsite service provider working near to the client
will be able to understand and accommodate those changes in a faster and better way into
the project. Also when the client is not in a position so as to expand its facilities
all off a sudden to accommodate the service provider’s team and requirements and at the
same time they want to outsource to somebody located near to them then the offsite model
is the one, which caters to both these needs. The client also feels as if its playing an
important role in the development process by having a significant and sufficient control
on the development process.
Suppose the client wants to have an additional functionality incorporated within it’s
existing software product that is currently being used by it so that it can meet
additional requirements being faced by the business. The modifications should be compatible
with the client’s existing set-up. Here the client would like to go for offsite type of
outsourcing model for the simple benefit that the service provider can come over to the client’s
place and study the existing system in detail and then work on the modifications. Even after
the implementation of the modified software product if the client faces any problem, the
offsite team will be able to help them out.
Advantages of offsite delivery model:
- Faster Response: Responsiveness to changes in client’s needs is faster.
- Clear Perception: Physical proximity helps to understand the client’s needs in a better way.
- Good Synchronization: Better coordination between the client’s team and service provider’s team.
Because of the factor of geographical proximity involved in the offsite model
between the client and the service provider, the client will have access to limited technical
expertise only, which may affect the quality of work that could have been received by going for
service providers beyond their geographical boundary.
MachroTech, through its
offsite development centers located in U.S.A., developed an automated system for the Requisition Approval
Process to manage the customer account requests for
Rich Worldwide Travel- a travel management company. An Intranet Application was also created for their
staff that could automate the entire reservation process.
The Offsite Delivery Model followed by MachroTech enabled it to match the exact specifications of its
Client and develop the application at a faster rate mainly due to factors like physical proximity and
direct communication.
Learn about Offshore Software Delivery Model in the next section...
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